Terms

Sales terms and policies

Sales Tax

8.625% Sales Tax will be added to New York State Residents order totals.

Credit Cards

Visa, Master Card and Discover rules and regulations clearly state that only the card holder can place an order. If you have American Express you can leave home without it...Orders will be shipped to billing address or Alternate billing address only!!! (alternate billing address must be registered with your credit card company). We can not ship to P.O. Boxes. We use Address Verification System to match credit cards to billing address to protect all parties involved. It's extremely important that you'll furnish us your billing address at the time of the order. Your failure to comply with these request may delay or cause your order not to be processed at all. We may also elect to ask for additional information before processing orders, your corporation and understanding in this manner are greatly appreciated. Your computer IP Address is recorded when you place an order with us. Misuse of a credit cards or fraud attempts is a federal offense!!! Carmedia Corp. reports all credit card suspicion and fraudulent activities to the FBI, IFCC (Internet Fraud Complaint Center), NW3C (National White Collar Crime Center), Local and States law authorities, Visa, MasterCard, Discover, issuing banks and ISP's.

Paypal

Paypal payments must be Paypal "Verified" and shipping address must be "Confirmed".

Products

Why are all sales final? Because if you opened the box it's not new anymore and that's to enforce what we have claimed. We sell BRAND NEW merchandise only. So, excuse us if we can't afford for you to "Test drive the merchandise". Why do other companies let you return? Because they charge you a full retail price and can afford it, (we don't charge you obscenely...) Then they might selling it as: returns, used and or refurbished merchandise at the same price we sell it as NEW!!! If other arrangements have been made prior to sale, 15% restocking fee will be applied for all merchandise returned. We also reserve the right to refuse sale to any individual or entity.

Warranties

Everything we sell is authentic merchandise, BRAND NEW, with warranty against workmanship defect. Most products carry their own respective factory warranties, otherwise Carmedia Corp. will assume 12 Months warranty from original date of purchase.  

Special Orders

Certain items are available as Special Order only and are charged to your card at the time of the order and can not be cancelled.

Order cancellation

Cancellation may accepted prior to shipping and should be confirmed by our sale representatives via email only. Orders shipped will be subject to 15% item restocking fee.

Returns

Just in case...an item turns to be a "paper weight" (does not function properly) following proper use and installation, that means always read and follow manufacturer instructions to the fullest.  Do not fry, bake, dry clean, wash, kick or step on unless it's explicitly stated in the instruction manuals. If you "think" you can "do-it-yourself" Don't !. Give a professional installer a chance to earn his living, It helps the unemployment rate go down and you're still "ahead of the game", so please call our courteous customer service for an RA#(return authorization) number. Products must be prepaid postage to us (we stronly recommend to insure your returned produts) complete with manuals and parts in the original box and we'll pay postage back to you, if you live outside the US, you must prepay postage to us and share 50% of postage back to you. Do not send items without an RA#, it will be REFUSED! RA# must be clearly visible next to your name. Issued RA# are not proof of a received products, please insure and track your package to us.

Shipping

We exclusively use UPS for domestic and International  shipments. There is a $3.00 handling fee per order and $0.55 per $100.00 declared value after the initial minimum fee of $1.75 for orders valued over $100.00, the first $100.00 are covered by the shipping charge, please be advised that this fees are assessed by UPS. Claims for UPS lost shipments can be only initiated 10 days after shipment and no refund will be issued before the completion of the claim process by UPS. Shipping and handling fees are non-refundable unless your package was lost in transit!

International sales

At this time Carmedia Corp. accept credit cards orders issued by Japanese banks to Japanese customers only. Orders from all other countries must be paid prior to shipping via Wire Transfer to our account for the total amount include shipping as it appears on your order form (transfer fees are your responsibility).

 

No orders will be accepted and processed without these requirements.

We exclusively use UPS World Express Service for all international orders. Sorry, no exceptions. Transit time to most countries are 2-3 days.

As part of our International shipping discount, we already have discounted your shipping fee by 35% off the UPS published price and it reflects in the Totals of your order shipping charges, no other discount is possible and our customers DO NOT pay the mandatory Brokerage Fee assessed by UPS.

We are unable to quote taxes duties and all other fees applicable at your country, please consult you authorities regarding import fees in your country before placing an order. Once an order have been shipped it can not be stopped. If from any reason you are unable to pay these fees or and refused the package, and if we are able to retrieve the package, you will be responsible for all expenses accrued for shipping, retrieval and additional 15% restocking fee.

Shipping and Handling fees are non-refundable.

For additional information, you may call us Monday to Friday 10-6pm EST. at: 516-472-7008 or email your inquiry to: carmedia@optonline.net

Our commitment

We are committed to the highest customer service with the lowest price possible. We will do our best to process your order in a timely manner and to your complete satisfaction, we encourage a feed back and welcome your suggestions.

Others

Please be advised that Carmedia Corp. is not an authorized dealer for certain manufacturers, companies or products sold by us, nor we are to insinuate any such claim to mislead the public of any affiliations. All or and some trade marks, Logos and Images posted on this site may be of the respective manufacturers and are used as references only and clearly not to be mistakenly taken to be part of any affiliated group representing the manufacturer products. The Federal Trade Commission allows us to compete at the free market place because we live in a free country. If you feel more comfortable to conduct business with a factory appointed groups, dealers or other representatives, please do so. It's your money to spend any way you see fit to!

Finally, by placing an order with Carmedia Corp. you hereby absolutely, positively and without any reservations agree to the terms and conditions of this sale. Carmedia Corp. is not responsible for "typographical" errors regarding prices, images and description of items on this site and we welcome any comments regarding this site and it's products. Policies are subject to change without prior notice and will proceed any prior policies.

Thank you and happy shopping...